Shipping policy

Shipping Policy – Ezic Mart

At Ezic Mart, we aim to deliver your orders quickly and safely. Please read our shipping policy to understand how we process and deliver your items.

1. Order Processing

  • Orders are processed within 1–2 business days after confirmation

  • Orders placed on weekends or holidays may be processed on the next working day

  • You will receive a confirmation message once your order is placed

2. Shipping Time

  • Delivery usually takes 3–7 business days across Pakistan

  • Delivery time may vary depending on your location

  • Remote areas may take longer

3. Shipping Charges

  • Shipping charges may apply based on your location and order size

  • Any shipping cost will be shown at checkout before you place your order

4. Delivery Partners

We work with trusted courier services to deliver your orders safely and on time.

5. Order Tracking

  • Once your order is shipped, you may receive tracking details via SMS or email

  • You can use these details to track your delivery

6. Delays

While we try our best to deliver on time, delays may happen due to:

  • Weather conditions

  • Public holidays

  • Courier service issues

We appreciate your patience in such cases.

7. Incorrect Address

  • Please make sure your shipping address and phone number are correct

  • Ezic Mart is not responsible for delays or lost packages due to incorrect details

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

  • Contact us within 24 hours of delivery

  • Provide photos and order details for quick support

9. Contact Us

For any shipping-related questions, feel free to contact us:

Thank you for shopping with Ezic Mart.